Patient Information

Patient Information 2018-01-31T10:54:01+00:00

Patient Information

Room Tour

Take a tour of our facilities by scrolling through the photo gallery below. (Click photo to open larger view)

Patient Information

  • Well-fitting and comfortable shoes with a rubber sole for activities

  • Loose-fitting and comfortable clothing

  • Toiletries such as shampoo, soap, toothpaste, toothbrush, razors, brush/comb, Kleenex and deodorant

  • A bag for storing dirty laundry

  • Walkers or wheelchairs (labelled with the patient’s name). Discussions about power mobility devices will be held on a case by case basis

  • Laundering of personal clothing is the responsibility of the patient or family. Family members are encouraged to take the laundry home for personal laundering. In special circumstances where this is not possible, one domestic washing machine and dryer are available on-site for the patient and family to use and a two hour weekly time slot may be scheduled with the unit assistant in these special circumstances

  • Watch or small clock radio (Note: The clock radio must be inspected by our environmental services staff to ensure that it is CSA approved before use.)

  • Furniture

  • Pets

  • Food

  • Grain-filled bags (e.g. Magic bags, hot packs)

  • Raised toilet seats

  • Personal vehicle

  • Electrical appliances including hair dryers, curling irons, bar refrigerators, heaters, humidifiers, electric blankets, heating pads, kettles, coffee makers, microwaves, toasters, extension cords, etc.

We can accommodate the following care requirements:

  • Oxygen therapy
  • Tracheostomy care
  • Deep suctioning
  • Dental services
  • Continuous positive airway pressure
  • Peritoneal dialysis

  • Hemodialysis
  • Complex wound care
  • Intravenous medication and fluid administration
  • Central venous cathetor, PICC lines and port-a-caths

  • Stable total parenteral nutrition
  • Pain and symptom management
  • Collection and analysis of blood specimens during outside regular business hours

To make your stay more comfortable, St. Joseph’s Continuing Care Centre offers cable and wired internet services to all patients. Cable and internet services are offered at weekly rates.  * A television is available in the patient lounge for those that do not wish to request services.

For more information about Cable and Internet Services please click the links below:

Financial Matters

In order for the provincial health insurance to cover your stay in St. Joseph’s Continuing Care Centre, you must have a valid provincial health card.  You must carry it on you, as health service providers validate your coverage using this card.

Your health card covers the cost of a standard ward room. Your health card does not cover the total cost of the following:

  • The difference in cost between a semi-private or private room and the standard ward room
  • Medical supplies such as boots, splints, crutches, walkers, etc.

  • Cosmetic and delisted procedures
  • Ambulance services
  • Private duty nurses

Upon admission, patients have the opportunity to request a private or semi-private room.  If this request is made, the patient is responsible for covering the costs not covered by the provincial health plan.  If a request is made, the patient must complete an Accommodation Request form.

It is important for the patient to know and understand the level of coverage they receive, if any, from private insurers.  If you are not covered, St. Joseph’s Continuing Care Centre costs are listed below and are subject to change:

  • $55 per day for a semi-private room;
  • $75 per day for a private room.

For questions about your provincial health coverage please call the Ontario Ministry of Health or visit the website at www.health.gov.on.ca.  For questions regarding your personal coverage, please contact your place of employment or the insurance provider.

Should a patient become designated as ALC (Alternative Level of Care) by a physician and cannot be transferred or discharged to other healthcare settings because there are no available beds and it is determined that it is not appropriate for them to wait at home, they will remain at St. Joseph’s Continuing Care Centre until the first bed becomes available.

The Ministry of Health and Long-Term Care requires any patient of a hospital or other health facility who is in need of long-term care or complex continuing care to help pay the costs of meals and accommodation.  This daily charge is called the complex continuing care (CCC) co-payment.  This is because patients who have been designated ALC are living as residents of the hospital.

Patients begin paying the co-payment charge on the day the doctor decides that they require long-term care or CCC and writes an order for them to get this care. The co-payment is determined by the Ministry of Health and Long-Term Care and more information regarding co-payment can be found at the link below:

More Information

Click the link below to download our brochure: